Terms & Conditions
Welcome To LIN Flower Gift Enterprise (SA0379107-W) www.FlowerGift2u.com
Term & Conditions
1- Cancellation charge is applicable for any order that is confirmed.
- When flower already done made, no refund full only refund shipping fee
- Before delivery 3-2 days cancel order charges 50%
- 交货前 3-2 天取消订单费用 50%
Kindly contact us at : +6016-661 0036
2- Some of the flowers might be seasonal items. We reserve the right to replace similar pricing
items and colors with your purchase if necessary.
3- Accessories, dolls, box, basket etc. Could vary by production batch. Customers will be informe
in advance if
4- Website images are for reference only, may be a little difference in color and paper
5 – Flower and items shown are subjected to stock availability. We reserve the right to substitute
your order with another item which is equal or higher value under such circumstances.
6- Outstation orders, will be according to Courier Price
7- You are welcome to send us more details about your personal / company’s budget and
we can customise designs based on your requirements.
8- We ensure timely delivery; order to have sufficient time to prepare, we recommend that you
book early. In order to have sufficient time to prepare, we recommend that you book early.
9- Please make sure payment is completed before delivery
10- Order for Wreaths/ Sympathy Flower
The time and date of the funeral (when the deceased will be taken out for burial) MUST be stated clearly in your orderand the flower are delivered only after the funeral.
We are not responsible to make any refund or accept any cancellation order
11- Sunday and National Public Holidays
Special arrangement have to be made to accommodate orders for delivery on Sunday and Public Holidays. As such,
orders must be made two(2) days in advance. In the event that such special arrangements are not possible,
the delivery will have to be made the day before or the day after the requested date.
12- There will be a minimum charges of RM30.00 per destination for any re-direct or re-sent of product within the free delivery zones.
13- All orders placed on Saturday evenings from 11pm until midnight on Sunday will be delivered on the second working day.
14- We have courier service for ” Soap roses bouquet, chocolate bouquet, gifts…”
( not include Fresh flowers and Balloon )
15- If you want make delivery, Shipment will be paid by you
16- Failed Delivery
If an attempted delivery fails (such as the wrong address specified on the order or recipient unavailability), we reserve the right to charge additional delivery cost to re-deliver.
There will be no refund if the order is subsequently cancelled.
17– Re-arrange Delivery
For subsequent attempt or redirection of orders; a surcharge of shipping fee applicable.
If re-delivery is made on the next working day, we shall, at our discretion replace all perishable items, such as flowers, fruits , cakes and more.
These replacements shall be charged as appropriately. Cancellation is not allowed when the delivery has been attempted.